UK Mainland excluding Highlands and Islands
Current shipping charges for shipping within the UK Mainland are priced from £4.95.


Scotland - Islands and Highlands
Please contact us for shipping charges.


Northern Island, Isle of Man and Isles of Scilly
Please contact us for shipping charges.


International
Please contact us for shipping charges.


Delivery Schedule
Products purchased will normally be made within 3-7 working days of us receiving your order. Please note working days are defined as Monday to Friday and excludes all public holidays.

If you wish your order to be left at an alternative address please provide a separate delivery address.
All EU orders dispatched by us can take between 5 to 7 days for delivery dependant on destination.

Important Delivery Information
Please do not book any trades people based on an estimated delivery time. Wait until your goods have arrived and been checked. We cannot be held liable for any work cost you may incur

Delivery Disclaimer
All orders shipped will have Proof of Postage obtained by us. This will be deemed the end of our responsibility for the shipping of all orders. Where orders are traceable, we will endeavour to offer all assistance in supporting you in tracing an item or claiming for loss or late delivery.

Returns

ALL RETURNS ARE AT YOUR OWN EXPENSE EXCEPT WHERE YOUR PURCHASE IS DEEMED FAULTY.

All returns are subject to a restocking fee of 25% of the purchase price. We will only refund the purchase price of the product returned (less the 25%). We will not refund the cost of shipping to you or returns to us. All items must be un-opened and un-used and be in a re-saleable condition.

Proof of postage will not be accepted as proof of receipt by us. We recommend that you return your purchase to us using a reputable carrier such as Parcel Force. Faulty items returned to us will have the postage refunded in full, only where the fault did not occur in transit.

Damage in Transit

In the unlikely event of damage being caused to your order while in transit, we must be notified in writing (via email) within 3 days of receipt of the delivery. It is our policy to replace the damaged item, except where a replacement cannot be obtained. In this case we will offer you either a full refund or an eVoucher for the equivalent. All our products are fully insured by the carrier and any damaged items must be retained by the customer while an insurance claim is processed, but not for a period in excess of 90 days. We may at our absolute discretion request proof of the damage.

Your right to cancel

You can cancel and withdraw from your order at any point prior to dispatch of your order. Please contact us before cancelling to ensure your order has not been shipped. Cancellation may only be given in writing by e-mail.